Instantly

Your outreach never sleeps.Now your follow-up doesn’t either.

Instantly Automations turns every reply, click and status change into instant action: update your CRM, ping your team in Slack, score the lead with AI and move them to the right sequence. Automatically.

No code, built into Instantly, and you can test every step before it goes live.

Positive reply routing

Published

Trigger

Lead Replied

AI step

AI Reply Classifier

Interested

Action

Create deal in HubSpot

Action

Notify #sales in Slack

Not now

Action

Move to nurture subsequence

Illustrative workflow: when a lead replies, an AI classifier routes interested leads to a HubSpot deal and a Slack alert, and “not now” leads to a nurture subsequence.

The hidden cost of manual follow-up

Minutes spent per positive reply

Illustrative estimate, not measured data.
  • Replies sit for hours

    Hot leads go cold while someone copies data into the CRM.

  • Tabs, tabs, tabs

    Unibox, CRM, Slack and spreadsheets, all updated by hand.

  • Nothing scales

    Every new campaign adds more busywork.

How it works

Three building blocks. Any workflow you can draw.

  1. 1

    Pick a trigger

    • Lead Replied
    • Lead Interest Status Changed
    • Email Opened
    • Link Clicked
    • Email Bounced
    • Lead Unsubscribed
    • Campaign Completed
    • Personalized Page Visited
    • Schedule
    • Webhook
  2. 2

    Add AI and logic

    • Classify replies
    • Score leads
    • Extract fields
    • Draft responses
    • Filter
    • Branch
  3. 3

    Take action anywhere

    • Update lead
    • Move to subsequence
    • Add to list
    • Send reply
    • Push to CRM
    • Slack
    • Google Sheets

Test any step with real sample data before you publish.

Steal these workflows

Proven starting points. Clone one, tweak it, publish.

  • Interested replyHubSpot dealSlack ping

    Interested reply → HubSpot deal + Slack ping

    Your AE knows within seconds.

    Use this recipe
  • Lead repliedExtract phone, title, meeting timeUpdate lead

    Reply → AI extracts details → lead updated

    Clean data with zero typing.

    Use this recipe
  • Out-of-office detectedMove to subsequence

    Out-of-office → follow-up subsequence

    Never lose a lead to vacation.

    Use this recipe
  • Link clicked ×3AI lead scoreAdd to hot list

    Link clicked 3 times → AI score → hot list

    Know who’s warming up.

    Use this recipe
  • Email bouncedAdd to blocklistLog in Google Sheets

    Bounce → blocklist + Google Sheets log

    Protect your deliverability.

    Use this recipe
  • Campaign finished for leadPush to Pipedrive / Salesforce

    Campaign finished → CRM nurture

    No lead falls through the cracks.

    Use this recipe

AI steps that actually understand your replies

Drop an AI step anywhere in a workflow. It reads the reply and hands clean data to the next step.

  • Reply ClassifierSorts every reply by intent
  • Lead ScoringRanks who to call first
  • Extract Fields From ReplyPulls phone, title and dates
  • Email DraftWrites a reply for review
  • Sentiment SignalsFlags tone and urgency
  • Icebreaker GeneratorPersonal first lines
  • CategorizerTags leads your way

Incoming reply

Dana Ruiz · Northwind

“Sounds interesting, can we talk next Tuesday? I’m the VP Sales.”

AI Reply Classifier

Output
  • Interest: Positive
  • Intent: Meeting
  • Title: VP Sales
  • Suggested time: Tuesday

Next step

Create deal in HubSpot

Illustrative example

Plugs into the stack you already use

  • HubSpot
  • Salesforce
  • Pipedrive
  • Attio
  • Zoho CRM
  • HighLevel
  • Slack
  • Google Sheets
  • Airtable
  • Calendly
  • Typeform
  • Shopify
  • Webhooks
  • HTTP Request

Plus webhooks and HTTP requests for anything else.

Automation you can trust

  • Test before you publish

    Run each step on real sample data and see exactly what it outputs.

  • See every run

    Execution history with step-by-step inputs and outputs.

  • Retry with one click

    Re-run failed executions without rebuilding anything.

Illustrative execution history for the positive reply routing automation
RunStatusStepsTime
Positive reply routing Succeeded4/409:24
Positive reply routing Failed Retry2/409:11
Positive reply routing Succeeded4/408:57
Positive reply routing Succeeded4/408:40
Illustrative

Stop being the glue between your tools.

Let every reply, click and bounce move itself.

Build your first automation free

Questions, answered

Still curious? The Help Center has step-by-step guides.

Visit the Help Center

Set it up once. Let it run forever.

Build your first automation in minutes.

Free to start. Cancel anytime.

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